When companies implement SAP Business One they expect better processes and more productive production. But achieving and maintaining this is an ongoing process that goes beyond the implementation of an ERP-system.
Two approaches are included.
– One is the step-by-step structure of the dashboards.
– The second approach is to better evaluate key figures with statistics
The first approach is plausible. If you want to satisfy customers with a short delivery time, it is advisable to measure this. Otherwise the contribution margins of the customers will not be achieved. This can be continued at will.
The second approach is based on experience. Well-designed processes scatter less in the key performance indicators or have clear dependencies. These are then productivity, throughput time, costs, manpower requirements, output to machines and systems. The easiest way to measure this is with the standard deviation. This is a statistical function that is available everywhere.
If you take both approaches together, a very simple and conclusive method emerges. You create dashboards for the management, we call these dashboards ” company values”. Then you create dashboards that cover the needs of our customers, our products and our resources. We call these dashboards “strategic dashboards”. We often summarize in containers and show the individual dashboards in tabs. To then support these dashboards, there is the next level. These are then usually individual dashboards, which are often no longer complex and can be created internally. We call these dashboards functional dashboards.
The most important key figures are prepared with analysis dashboards. Mean values, standard deviations and possibly medians are calculated to better understand the processes to which the key figures belong. Then an improvement scenario is introduced. For this purpose, the processes are always analysed that are below or above the limits calculated from the standard deviations.
This is a clearly defined way to provide the right information. Key figures on sales, contribution margins, costs and productivity
- Dashboard with the company values sales, contribution margin, value added for the entire company
- Strategically important dashboards on customers, products and resources
- Functional dashboards on output, cost developments, absenteeism, QA data
- Analysis dashboards about process key figures
Influence the higher-level key figures with process key figures. It is always about influencing key figures. You can influence the processes. Analyses are a good way to support. You calculate mean value, median, standard deviation and threshold limits so that gaps can be found quickly.
Performance Gaps can be identified:
- Analysis of productivity (resources)
- Analysis of delivery times
- Analysis of throughput times
- Analysis of time spans for quotation processing, order processing, etc
- Analysis of customer satisfaction
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